Booking Terms and Conditions
Please note that we currently operate a 48 hour cancellation policy, whereby if you wish to cancel your reservation, you must inform us before 2pm two days prior to arrival to ensure you incur no further charges. In line with this policy, your card is pre-authorised for the total balance of your stay, 48 hours before your intended arrival. Please note that there is an additional 2.5% commission charge if you choose to pay with Amex card.
As from 1st June 2012, we will be taking a non-refundable deposit of £50 per room or £100 per suite, in order to secure reservations. If a cancellation is made within the 48 hour notice period, the remaining balance for the total of your first night’s stay is due. However, reservations are transferable up to a 6 month period, subject to availability, and providing your request is made before 2pm two days prior to arrival. Please be aware that when transferring reservations your rate is liable to change.
Please note, Tuddenham Mill does not accept liability and cannot be hold responsible for any failure to provide services contracted, due to circumstances beyond our control. This includes postal communication, industrial action, plant failure, supply of utilities (gas, electricity, water and wi-fi) or fire alarm evacuation.